May 24 – 26, 2021
Las Vegas, Nevada

THE EVENT

Connect Tour West powered by Connect Travel is a domestic travel show, specifically designed to address industry needs. The  event combines the right timing, a unique format that creates an efficient and effective environment to expedite the sales process and close business and a robust educational track to inspire and inform industry leaders in a rapidly evolving market. Connect Tour West is the premier hosted-buyer event that brings together the most active tour operators, suppliers and experts in Domestic tour and travel for preset appointments, keynote general sessions, planner/supplier roundtables and quality networking.

Hotel

Red Rock Casino Resort & Spa, Las Vegas

11011 W. Charleston Boulevard
Las Vegas, NV 89135
(702) 797-7777

Testimonials

HOW IT WORKS

Register and Pay

Registration info coming soon

Connect

Meet with Domestic tour operators during pre-scheduled one-on-one Marketplace appointments.

Network

Meet with tour operators and suppliers within the industry in a fun and social atmosphere while building key relationships.

Learn From Experts

Enjoy in-depth sessions about relevant topics led by industry experts.

Unwind and Mingle

Build relationships while the networking continues at our entertaining and interactive receptions.

Stand Out

Sponsorships are the perfect way to increase visibility of your service, venue or destination while attending Connect. Engage with attendees on a deeper level and leave a lasting impression that will grow your group business.  Contact [email protected] for more information!

AGENDA


Monday, May 24, 2021



12:00 – 1:00 pm:  Registration

1:00 – 1:15 pm:  Welcome: Dan Swain, Airlines Reporting Corporation (ARC)

1:15 – 3:25 pm:  Connect TOUR One-on-One Marketplace Appointments

3:25 – 3:40 pm:  Appointment Break

3:40 – 5:10 pm:  Connect TOUR One-on-One Marketplace Appointments

6:30 – 8:00 pm: Opening Reception, Sponsored by Red Rock Resort

Red Rock Resort is delighted to welcome our special guests from Connect 2021.  Spring is in the air and the drinks will be flowing at Crimson in Bloom, a garden-inspired indoor and outdoor terrace lounge featuring beautiful hand-crafted cocktails, extravagant floral décor, and an energetic atmosphere.  Bask in the greenery while enjoying eclectic music.  Shake off the embrace of the winter months and flourish at the enchanting popup bar at Crimson where high tea meets whimsical garden and budding Spring vibe.


Tuesday, May 25, 2021


 

8:00 – 9:00 am:  Registration

8:00 – 9:00 am:  Coffee & Tea

9:00 am – 10:25 am:  Connect TOUR One-on-one Marketplace Appointments

9:30 am – 10:15 am:  Education

  • Carolina Caro: Navigating Uncertainty and Disruption in the Time of Crisis (Theater 1)
  • Tianna Tye: Diversity & Inclusion Workshop: Unconscious Bias (Theater 2)

10:25 am – 10:40 am:  Appointment Break

10:40 am – 12:10 pm:  Connect TOUR One-on-One Marketplace Appointments

10:45 – 11:30 am:  Education

  • Bob Pacanovsky: Traditional Customer Service Won’t Work Any Longer in 2021…But This Will (Theater 1)
  • TBD: 5 Tips to Planning a Site Visit During a Pandemic (Theater 2)

12:00 – 1:00 pm: RTO Summit West Lunch at Las Vegas Ballpark​

12:00 – 2:00 pm: Connect TOUR Lunch at Las Vegas Ballpark

Las Vegas Ballpark welcomes Connect 2021 guests to experience all it has to offer from upscale ballpark fare and culinary delights to on-field batting practice (or heckling your meeting mates from the pool bar), a first-class tour of the concourse and VIP level, games including foosball, ping pong, and the pitch speed blow-up, mascot photo-ops, content on the largest scoreboard in minor league baseball, and a discount at the Team Store to commemorate a lunch break you won’t want to end.

1:00 – 1:15 pm:  Welcome: Dan Swain, Airlines Reporting Corporation (ARC)

1:15 pm – 3:00 pm:  RTO Summit West One-on-one Marketplace Appointments

2:00 – 2:45 pm: Education

  • Moderated by Michael Dominguez: Hotel Comeback (Theater 1)
  • Tianna Tye: The Good, The Bad & The Blind Spots: Targeting Beyond Unconsious Bias (Theater 2)

3:00 – 3:15 pm: Appointment Break

3:15 pm – 5:00 pm:  RTO Summit West One-on-one Marketplace Appointments

3:30 – 4:15 pm: Education

  • Holly Duckworth: 7 Practices to be a Mindful Sales Professional in a Recovering World (Theater 1)
  • Tracy Stuckrath: Food & Beverage Risk Management (Theater 2)

Evening: Open Night


Wednesday, May 26, 2021


 

8:00 am – 9:00 am: Coffee & Tea

9:00 am – 10:25 am: RTO Summit West One-on-One Marketplace Appointments

9:00 am – 9:45 am:  Education

  • Tracy Stuckrath: Menu Trends / Food Safety (Theater 1)
  • Tianna Tye: Diversity & Inclusion Workshop: Unconscious Bias (Theater 2)

10:15 – 11:00 am:  Education

  • Tianna Tye: Workplace Appreciation: Leading Teams Remotely (Theater 1)
  • Adonica Shaw: Marketing to New Customers Post Covid (Theater 2)

10:25 – 10:40 am:  Appointment Break

10:40 – 12:10 am: RTO Summit West One-on-One Marketplace Appointments

 

 

2021 SPONSORS