Right People. Right Time. Right Format

Aero | Almundo | American Executive International | Be the World | Delfos | Free Way | Go Travel Res/Tije | Grupo Online | Halifax Viajes | Lares Tours | Leisure Express SA | MEDITERRANEA TURISMO | OLA | Piamonte | Pop Tour – GMTI SA | Siga Turismo | Tower Travel | Trayecto UNO SA | TTS Viajes | Abreutur | BRT Operadora | CVC | MGM Operado | Nice Via Apia | Trade Tours and Tech | Air Canada Vacations | Sunwing Travel Group | TravelBrands Inc. | Kuality | Tourmundial | Alitrip Network Technology | American Asia Travel Center Inc. (Super Vacation) | Beijing 6RENYOU International Travel Service | Beijing Shougang International Travel | Beijing Wanda Global | China CYTS Tours Holding Co. Ltd. | China Swan International Tours | China Travel Service of Shenyang | CTrip.com International Ltd. | Grand Destinations | Hunan New Comfort Travel Agency | JD.com | Lux Trip | Overseas | Shanghai New Comfort Internatioanl Travel Co. Ltd. | Tianjin Citic International Travel Co., Ltd. | Tongcheng International Travel Service Co., Ltd. | Aviatur | BCD Travel | CIC Travel | UGA TURISMO | Viva Viajando | CCMG | All Four Season | Cox & Kings Ltd | Dewan Travels PVT. LTD. | Flight Center Travel Solutions India PVT LTD | Incredible Vacations India | PATHFINDERS HOLIDAYS PVT LTD | QUINTESSENTIAL VACATIONS | SOTC Travel Ltd | THOMAS COOK INDIA LTD | The Wanderers | Varun Worldwide Vacations | VWI Travel Management LLP | Bookabed AG | Tour America | Best Day | Atlantic Dream Vacations | Happy Home | No Beach | Simi Reizen BV | Planet Travel | Hiperviajes SA | Guamatur | Active Travel | Tours Limited | Tiqets | HotelBeds | Bookohotel | Thomas Cook UK & Ireland | JacTravel | DNATA | America As You Like It | Sun Hotels | Destinations of the World | Hotelplan Suisse/MTCH AG | The Wholesaler | Logitravel Group | Tourist Forum Group | VIP’s Tour | Terra Nova | Maral Turismo S.A. | TravelPA | TravelBird | Aviatur | BCD Travel | CIC Travel | UGA TURISMO | Viva Viajando | CCMG | All Four Season | Cox & Kings Ltd | Dewan Travels PVT. LTD. | Flight Center Travel Solutions India PVT LTD | Incredible Vacations India | PATHFINDERS HOLIDAYS PVT LTD | SOTC Travel Ltd | QUINTESSENTIAL VACATIONS | The Wanderers | THOMAS COOK INDIA LTD | Varun Worldwide Vacations | VWI Travel Management LLP | Bookabed AG | Tour America | Best Day | Atlantic Dream Vacations | Happy Home | No Beach | Simi Reizen BV | TravelBird | TravelPA | Maral Turismo S.A. | Terra Nova | VIP’s Tour | Logitravel Group | The Wholesaler | Tourist Forum Group | Hotelplan Suisse/MTCH AG | Destinations of the World | America As You Like It | Sun Hotels | DNATA | JacTravel | Thomas Cook UK & Ireland | Bookohotel | HotelBeds | Tiqets | Tours Limited | Active Travel | Guamatur | Hiperviajes SA | Planet Travel |


Connect Travel Marketplace is an International travel show, specifically designed to address industry needs. Connect Travel Marketplace combines the right timing for product development, a unique format that creates an efficient and effective environment to expedite the sales process and close business and a robust educational track to inspire and inform industry leaders in a rapidly evolving global market.


Gaylord Palms Resort & Convention Center

The 4-star Gaylord Palms offers live nightly entertainment, a waterslide and separate children’s and adults swimming pools. The hotel also features a sand beach play area, waterfalls and on-site boutique shops. Elegant gardens and a full-service spa are available and the spacious rooms provide views of the city or atriums. Book your room here by January 30, 2020.




“Connect Marketplace is extremely important in promoting international travel. By bringing international buyers to the states and having an appointment-show format, it exposes even more people on why they should come to the U.S.”  Roger Dow, President, US TRAVEL

“International visitation to our region is vital and the inaugural Connect Travel Marketplace was extremely productive for Experience Kissimmee and for our partners,” said DT Minich, president and CEO with Experience Kissimmee. “We are very excited to host Connect Travel Marketplace 2019 and to showcase Kissimmee to over 200 international tour operators from around the world.”

“The show exceeded our wildest expectations.  We’ve never attended a show that yielded not only the quality of buyers we had appointments with, but the fact that of the 45 appointments we had we issued 37 contract (82% close rate) is unparalleled.  ConnectTRAVEL definitely delivered on the promise of “Right People. Right Time.  Right Format.”  We are very excited for 2019 and beyond.”  Fabrizio “The Dude” Busso-Campana, SVP, Jungle Queen Riverboat Cruises

“We are looking forward to attending the NEW Connect Travel Marketplace. Connect has an excellent reputation and a proven track record of producing quality events that focus on providing the best ROI for all involved.”   Fred Dixon, President and CEO, NYC & Company

“Following our participation at the inaugural Connect Marketplace in Orlando in 2018, we are delighted to register early for the 2019 show.  The 2018 event was a huge success for Thomas Cook leading to excellent co-op Marketing opportunities and many new Hotel Contracts agreed as a direct result of the show.” Julian Stockdale, Head of USA Contracting, Thomas Cook UK & Ireland




*Feb. 19 – 21, 2020 agenda coming soon*

Wednesday, February 20, 2019

12:00 pm – 2:00 pm

2:00 pm – 5:00 pm


5:30 pm – 6:00 pm

Welcome & Orientation

6:30 pm

Opening Night Party at Epcot – World Show Place sponsored by Disney Destinations

Thursday, February 21, 2019

9:00 am – 10:00 am

Breakfast & Opening Keynote: Tom Garzilli, Chief Marketing Officer, Brand USA; Carroll Rheem, Vice President, Research and Analytics, Brand USA, sponsored by MMGY

10:15 am – 12:15 pm

Marketplace Appointments

12:15 pm – 1:15 pm


12:45 pm – 12:55 pm

Carol Dover, President/CEO, FRLA and Dana Young, President & CEO, VISIT FLORIDA

12:55 pm – 1:15 pm

Derek Price, Director North America, Expedia Group Media Solutions

1:15 pm – 1:45 pm

The State of the Cruise Industry – 2025, Navin Sawhney, Chief Executive Officer, PONANT Cultural Cruises & Expeditions and Scott Knutson, VP Sales & Marketing, Costa Cruises North America; sponsored by FRLA

2:00 pm – 4:00 pm

Marketplace Appointments

4:00 pm – 4:30 pm


4:30 pm – 5:00 pm

Harlem Globetrotters

5:00 pm – 6:00 pm

George W. Bush, Forty-third president of the United States of America, world leader, best-selling author, artist

6:00 pm – 7:00 pm

Reception with the Harlem Gobetrotters

Friday, February 22, 2019

9:00 am – 9:45 am

Breakfast & Keynote: Randy Garfield, former President, Walt Disney Travel Company and former EVP/Chief Sales Officer, Disney Destinations

10:00 am – 12:00 pm

Marketplace Appointments

12:00 pm – 1:30 pm

Lunch and Women in Tourism Panel: Devon Dow, Global Business Director, Mailman; Stacey Mitchell, Director, Monroe County Tourist Development Council; Stacy Ritter, President/CEO, Greater Fort Lauderdale CVB; Laura Mandala, CEO, Mandala Research (moderator), sponsored by Greater Fort Lauderdale CVB

2:00 pm – 3:30 pm

Marketplace Appointments

3:30 pm – 4:00 pm

Marketplace Mix & Mingle

4:00 pm – 6:00 pm

Marketplace Appointments

7:00 pm

Closing Night Party at Discovery Cove sponsored by Experience Kissimmee and SeaWorld Parks & Entertainment


Carol Dover

Carol Dover

Carol B. Dover has served as President/CEO of the more than 10,000 member Florida Restaurant and Lodging Association (FRLA) since July of 1995. Dover is a professional association manager, a lobbyist, a former government insider, and a Florida State University Dedman School of Hospitality graduate with a degree in Hotel and Restaurant Management.

Roger Dow

Stacey Mitchell

Stacey Mitchell is the director of the Monroe County Tourist Development Council, the agency responsible for destination tourism promotion of the Florida Keys & Key West. In her position, she directs staff and contract agencies who coordinate programs in advertising, public relations, sales and internet disciplines for the Keys. Mitchell previously served as the TDC’s longtime director of sales, overseeing travel industry activity and administration of the council’s sales team in the United States, the United Kingdom and Germany.

Tom Garzilli

Tom Garzilli

Thomas “Tom” Garzilli, Chief Marketing Officer for Brand USA, the nation’s public-private partnership dedicated to increasing international visitation to the United States through marketing and promotional efforts. In this role, Tom is responsible for leading the development of Brand USA’s strategic marketing plan, which is designed to increase incremental international visitation to the United States and drive tourism dollars to communities in all 50 states, the District of Columbia, and the five territories.

Qinghui Qing

Qinghui Qing


Andrea Blankenship

Carroll Rheem

Carroll Rheem is vice president, research and analytics for Brand USA, the nation’s public- private partnership dedicated to increasing international visitation to the United States through marketing and promotional efforts. In this role, Carroll leads Brand USA’s intelligence function, which serves as the foundation for global marketing strategy, as well as the company’s performance metrics.

Derek Price

Derek Price

Derek Price, Director, Expedia Media Solutions.  Derek has worked in the travel industry for more than 20 years. The last 10+ within the onlinespace, much of it at OTAs, including Travelocity, Orbitz and now Expedia. Ranging in roles from market management to media sales and now director in locations from New York City, Las Vegas and South Florida. When not traveling with his team meeting with clients, Derek splits his time between New York City and Ft. Lauderdale, FL.

Paul Cohen

Paul Cohen

Paul Cohen, former Vice President at PHG Consulting, brings 25 years of experience in the travel and tourism industries and a distinguished career of working with tourism marketing organizations, travel suppliers, and select corporate partners to solve problems and generate results.

Roger Dow

Randy Garfield

Randy Garfield served as President of Walt Disney Travel Company and EVP/Chief Sales Officer for Disney Destinations.  In a Disney career spanning 20 years, he led worldwide sales and group/convention services for its theme parks, resorts, cruise line and time share business and the resort reservation centers which handle millions of transactions each year. While driving strategy and consistently delivering record-breaking results, Mr. Garfield also helmed key travel and tourism associations and other National industry organizations to create global awareness of the importance of travel and tourism and to drive inbound travel to the United States.

Roger Dow

Laura Mandala

Laura Mandala has been helping the tourism industry unlock, decode and harness the power of travel data and trends for nearly two decades. As the head of Mandala Research, one of the leading travel and tourism research firms in the world, she spends considerable time evaluating important emerging developments and that help destinations and travel companies make the right decisions to attract the right travelers.

Roger Dow

Dana Young


As VISIT FLORIDA’s President and Chief Executive Officer, Dana Young leads Florida’s official destination marketing organization in partnership with its Board of Directors and the statewide tourism industry.  Throughout her career, Dana has served in leadership positions working to cultivate and protect Florida’s exceptional business climate and a world-class quality of life. As an attorney at Fowler, White, Boggs, P.A. in Tampa, she represented a broad spectrum of businesses, landowners, and individuals in areas of regulatory compliance, permitting, zoning, and administrative law proceedings. Dana served in the Florida House from 2010 through 2016, rising to Majority Leader for the 2015 and 2016 legislative sessions. In 2016, she was elected to the Florida Senate, where she represented parts of western Hillsborough County for two years.
Roger Dow

Devon Dow

Devon Dow is a global marketing and brand strategy leader with ten years of international experience in a start-up environment. She is the Global Business Director for Mailman, China’s leading sports and destination digital consultancy. Mailman focuses on helping destinations navigate China’s digital landscape bringing technology to digital marketing platforms enabling organizations to take charge of their marketing presence across multiple platforms such as Weibo and WeChat.

Roger Dow

Stacy Ritter

In 2016 Stacy Ritter was named President and CEO of the Greater Fort Lauderdale Convention & Visitors Bureau (GFLCVB). As CEO, she is responsible for the administration of the GFLCVB. The CVB is based in Broward County with multiple domestic and international
offices. The permanent staff of the CVB is comprised of a 45-person organization of sales and marketing professionals with a $24 million operating budget. Ritter oversees an organization that provides sales and marketing development for leisure, international, sports,
convention and group sales.


With Connect’s signature reverse-style trade show you can focus on product development and not navigating a convention hall.  The timing is right, the format is efficient and effective and the educational programming will prepare you to thrive in a hyper-competitive global marketplace.


Grow your International business from Canada, the UK, Europe, Latin America, China and the Middle East. Take advantage of 40 guaranteed one on one prescheduled appointments with top international tour operators in a reverse-style trade show that is proven to be an efficient and effective way to expedite the sales process and close business.